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  • What type of service does Ebonyrouge Designs offer?
    Ebonyrouge Designs is an online store that specializes in the following products: Custom necklaces, custom keychains, and jewelry gifts. Custom souvenirs such as; custom bottle openers, custom keychains, custom medals, custom badges, custom drinkware, etc.
  • What type of payment options does Rouge Custom Designs accept?
    Payment options are available as follows;      1. All major credit and debit cards      2. PayPal      3. E- transfer 4. Sezzle All payments received are encrypted.
  • Do you need a PayPal account to order using PayPal on the website?
    No, you do not have to have a PayPal account to order through PayPal on the website.
  • How do I order without having a PayPal account?
    Step 1-Select checkout with PayPal Step 2-Select checkout as a guest by using visa/debit 
  • How does Sezzle work?
    Sezzle splits your entire order into 4 interest-free payments over 6 weeks. No fees are incurred if you pay on time with zero impact to your credit. Sign up for Sezzle it's quick and easy, approvals are instant. Select Sezzle at checkout and to complete your order.
  • Does your custom-designed jewelry tarnish?
    We offer authentic stainless steel custom design jewelry coated with 18k gold plated. Our jewelry doesn't tarnish once it's properly maintained.
  • What are some of the factors that can change the appearance of stainless steel jewelry?
    If jewelry is exposed to corrosive substances or harsh chemicals it can alter changes to your jewelry. These chemicals include chlorine from hot tubs, pools and spas and other chemicals .Products are damaged easily by misuse or poor maintenance.
  • How long does it take to customize a jewelry?
    All custom jewelry takes 3 business days to customize.
  • Can I make changes to the design of my customized jewelry order?
    Yes, you can make changes within 8hrs after you've made a purchase. Please contact us ASAP to alter changes.
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